On-Demand Salesforce Help

• View Our Services

• Arrow Down

Service Tiers – Definitions & Inclusions

QuickFix

Perfect for: automating a repetitive task or business process

Includes:

Delivery: 3–5 business days
Support: 1 revision + 1 call/demo (15 mins)

Limitations:

• Arrow Down

Service Tiers – Definitions & Inclusions

FlowBoost

Perfect for: automating a repetitive task or business process

Includes:

Delivery: 3–5 business days
Support: 1 revision + 1 call/demo (15 mins)

Limitations:

• Arrow Down

Pro Automation

Perfect for: urgent, high-impact issues that need priority handling

Includes:

Delivery: Fast-track (based on scope)
Support: 2 revisions + 30min support call

Limitations:

• Arrow Down

Need something bigger? Ask about custom packages or monthly support.

• Arrow Down

Interested?

© 2025. Consultive Cloud LLC. All rights reserved.

• Terms of Service
• Privacy Policy
• Service Agreement
• Contact

Terms of ServiceEffective Date: April 15, 2025
These Terms of Service ("Terms") govern your use of the website https://fixmyforce.com, operated by
Consultive Cloud LLC ("we," "us," or "our").
By using this website, you agree to be bound by these Terms. If you do not agree with any part of these
Terms, please do not use our site.1. Use of the Website
You agree to use this site only for lawful purposes and in accordance with these Terms. You may not:
- Interfere with the website's operation or security
- Use the site to send unsolicited content (spam)
- Attempt to access restricted areas of the site or interfere with its functionality2. Services
Our services may include but are not limited to:
- Salesforce consulting
- CRM automation
- Technical implementation and advisory
Service-specific terms will be outlined separately in writing (e.g., via email or formal agreement).3. Intellectual Property
All content on this website including text, graphics, logos, and designs, is the property of FixMyForce (a brand
of Consultive Cloud LLC) unless otherwise stated.
You may not copy, reproduce, modify, or distribute any content without prior written consent.4. Disclaimer
The information on our website is provided "as is" without any warranties, express or implied.
We do not guarantee accuracy, completeness, or availability of the content at all times.5. Limitation of Liability
To the fullest extent allowed by law, FixMyForce and Consultive Cloud LLC shall not be liable for any indirect,
incidental, special, or consequential damages arising from the use or inability to use this site or our services.6. Termination
We reserve the right to suspend or terminate your access to the website or our services if you violate these
Terms or misuse the platform in any way.
7. Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to its
conflict of laws principles.
8. Contact
For questions regarding these Terms or our services, please contact us at:
[email protected]

SERVICE AGREEMENTThis Service Agreement ("Agreement") is entered into as of [Date] by and between:Consultive Cloud, LLC, a Virginia limited liability company, with a mailing address at 601 King St, Ste 200 #917, Alexandria, VA 22314 ("Service Provider"),and[Client Name], with a mailing address at [Client Address] ("Client").The parties hereby agree as follows:1. Scope of Services1.1 The Service Provider agrees to perform the services ("Services") set forth in the Statement of Work ("SOW") attached as Exhibit A, which includes Salesforce consulting, implementation, customization, integration, automation, and related advisory services.1.2 Any tasks, features, or deliverables not expressly stated in the SOW shall be deemed out of scope and will require a separate agreement or written change order, subject to additional fees.2. Definition of Completion ("Definition of Done")2.1 The project shall be considered complete when all deliverables specified in Exhibit A are delivered, tested (if applicable), and confirmed to function as specified.2.2 Minor post-delivery bug fixes, configuration clarifications, or usage guidance do not constitute new development and are not subject to refund or rework claims.3. Fees and Payment Terms3.1 Flat-Rate Services: Fees are due 100% upfront prior to commencement of work.3.2 Hourly-Based Services: Fees shall be invoiced based on time spent at the agreed hourly rate and are payable on Net 15 terms from the date of invoice.3.3 Late payments are subject to a late fee of 1.5% per month or the maximum allowed by law.4. Refund Policy4.1 Refunds may be requested only for flat-rate Services and only if:The request is submitted within 7 calendar days of final delivery.The delivered work materially fails to meet the agreed specifications in the SOW.4.2 Refunds are not guaranteed and shall be granted at the sole discretion of the Service Provider.4.3 Hourly-based and milestone-based Services are non-refundable.5. Support Services5.1 Any support requested after delivery of Services shall be billed at the agreed hourly rate.5.2 Support Services are not included in the original flat-rate unless explicitly stated in Exhibit A.6. Change Requests6.1 All Client requests for changes to the scope must be submitted in writing.6.2 Changes shall be subject to review and may require an updated fee quote and timeline.7. Limitation of Liability7.1 In no event shall the Service Provider or its members, agents, or affiliates be liable to the Client for indirect, incidental, special, or consequential damages.7.2 The Service Provider’s total liability under this Agreement shall not exceed the total fees paid by the Client under this Agreement.7.3 The Client agrees to indemnify and hold harmless Consultive Cloud, LLC against any claims, damages, or liabilities arising out of the misuse or unauthorized modification of deliverables.8. Intellectual Property8.1 All deliverables created under this Agreement shall become the Client’s property only upon full payment of all due invoices.8.2 Until such payment is made, all intellectual property remains the sole property of the Service Provider.9. Non-Disclosure and Confidentiality9.1 Both parties agree to keep confidential all non-public, proprietary, or confidential information disclosed in connection with the Services.9.2 Confidential information may not be shared with third parties or used for purposes outside the scope of this Agreement without written consent, except as required by law.9.3 This section shall survive termination of the Agreement for a period of three (3) years.10. Independent Contractor10.1 The Service Provider is acting as an independent contractor. Nothing in this Agreement shall be construed to create a partnership, joint venture, or employer-employee relationship.11. Governing Law11.1 This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia.12. Entire Agreement12.1 This Agreement, together with any exhibits or attachments, constitutes the entire agreement between the parties and supersedes any prior understandings or representations.

Privacy Policy (USA)Effective Date: April 15, 2025At FixMyForce ("we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://fixmyforce.com (the "Site"). By using our services, you agree to the terms of this policy.1. Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide when you:Submit a contact formRequest a service or quoteSubscribe to a newsletterThis may include:Full nameEmail addressCompany nameProject detailsAutomatically Collected Information
We automatically collect data such as:IP addressBrowser typeReferring URLPages visited and time spent on site2. How We Use Your Information
We may use your information to:Provide services and respond to inquiriesSend updates, newsletters, or promotions (if opted-in)Improve the functionality and performance of our siteComply with legal obligations3. Sharing Your Information
We do not sell or rent your personal information. We may share data with:Trusted service providers who assist with site operations (e.g., hosting, analytics)Law enforcement when required to comply with legal obligations4. Cookies and Tracking Technologies
Our site uses cookies to improve user experience and analyze traffic. You may disable cookies in your browser settings.5. Data Security
We take reasonable steps to protect your information but cannot guarantee 100% security. Please contact us if you suspect a breach.6. Your Rights
You may:Request a copy of your dataAsk us to correct or delete your informationOpt-out of email communications at any timeTo make a request, contact us at: [email protected]7. Children’s Privacy
We do not knowingly collect data from children under 13. If we become aware, we will delete it.8. Changes to This Policy
We reserve the right to modify this policy. Changes will be posted on this page with a new "Effective Date."